Privacy Policy

Hero Roofing LLC ("Hero Roofing," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy applies to information collected through our website and in the course of providing roofing services to homeowners in Little Rock and Central Arkansas.

Information We Collect

We collect information you provide directly to us, such as when you request a free inspection or estimate, fill out a contact or financing form, or otherwise communicate with us. This may include:

• Your name, phone number, email address, and property address.
• Details about your roof, project, or insurance claim that you choose to share with us.
• Any messages, photos, or documents you submit through our website or send to us directly.

We may also automatically collect limited technical information when you visit our website, such as your browser type, device information, and general usage data through standard web technologies like cookies.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule inspections or estimates.
• Provide, perform, and follow up on our roofing services.
• Assist with insurance claims and financing options when you request them.
• Communicate with you about your project, appointments, and service updates.
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our business.

How We Share Your Information

We do not sell your personal information. We may share information only as needed to operate our business, such as with trusted service providers who help us run our website or communicate with customers, with insurance carriers or financing partners when you ask us to assist with a claim or application, or when required by law.

Cookies and Tracking

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can control cookies through your browser settings, though disabling them may affect how parts of the website function.

Data Security

We take reasonable measures to protect the information you provide against loss, misuse, and unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

You may opt out of marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly. You may also request that we update or delete the personal information we hold about you, subject to any legal obligations we have to retain it.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Hero Roofing LLC
• 3520 W 69th St, Suite 302, Little Rock, AR 72209
• Phone: 501-519-9169
• Email: josh@heroroofingar.com